Shipping costs and available shipping options are automatically displayed at checkout. We use Posti, PostNord, Omniva, GLS, and UPS Standard Delivery services, as well as their partners, for deliveries.

Finland, Sweden, Denmark
Our shipping partners are Posti, PostNord, and GLS. 
Shipping costs from €4.90.
Delivery time 1-3 business days.

Baltic countries
Our shipping partner is Omniva. Shipping costs from €3.90.
Delivery time 1-3 business days.

Other EU countries
Shipping partners vary by country, and our partners include GLS and DHL. Shipping cost from €8.90.
Delivery time 3-5 business days.

UK, Switzerland, Norway
Our shipping partner is UPS.  Shipping cost €13.90.
Delivery time 3-5 business days.

Other countries
Our shipping partner is UPS.  Shipping cost from €25.

Please note that customers are responsible for all tax/customs fees and procedures in force in your country. If your country is not included in the options shown at checkout, please contact us at home@ninyes.com before ordering. Currently, we do not ship products to the USA due to customs regulations.

We do our best to deliver your order to you as quickly as possible! We dispatch 90% of orders on the same or next business day after the order is placed. During busy times (campaigns and holidays), delivery times may be slightly longer.

The delivery time for orders in Finland is approximately 1-3 business days. Posti's post parcels usually travel the fastest to larger cities.

You can pick up your order free of charge from our Lauttasaari office. We will send you an email when your order is ready for pick up. Orders can be picked up during our customer service hours. Our address is Dosentintie 7D, Helsinki. Please be prepared to show your ID.

We will charge a handling fee of 4.90€ for packages that are not picked up from our Lauttasaari office.

Once your order has been shipped, you will receive a tracking number to the email address provided in the order.

If the product has been lost during transportation, damaged, you have been delivered the wrong product or the product has not arrived within a reasonable time, please immediately notify our customer service at home@ninyes.com. We will investigate the matter on your behalf.